Computer Repair Services

YourTechOnline.com is pleased to announce that it has been selected by PC Magazine to receive the “Editors’ Choice Award” for online technical support. We received top marks for excellent customer response time, tech proficiency, and for delivering online computer repair services in a quick and cost effective manner.

Virus Removal
Pop ups & Spam
Kill Spyware / Adware
Repair Email Issues
Fix Slow Computers
Home Networking Set up
Software Install Service
Internet Security
Tutorials & Training
Rootkit Removal
& much more

YourTechOnline delivers

YourTechOnline delivers excellence in online computer repair services. We base our business on ensuring our customers receive Value, Quality and Service at levels that set the industry standard. If you have a question about our business or services please call us at 1.877.717.7111.

Free Repair Service Estimate

You can discuss your computer problem with a live technician without charge. The technician will give you an estimate on the cost of computer repair service, and you can decide whether or not to have the repair done.

No monthly contracts – No memberships

With our repair service you only pay for the time the technician actually spends on the computer repair. There is no monthly charge, no automatic billing, no surprises.

Quicker Computer Repairs

Screen sharing is the fastest way to repair your computer problems. It is 2-3 times faster than telephone-only service and 10-20 times faster than email. It’s far more convenient than dropping off your system at a computer repair service – and costs less!

No hidden fees

There are no hidden charges with our repair service, no per incident fee, no minimum service charge, and no instant billing the minute we pick up the phone.

Real Techs

Our techs are all qualified and have a minimum of 5 years real world computer repair experience. All of our service technicians are carefully screened and thoroughly trained. They are selected not only for their computer repair skills, but also for their ability to relate to the user on their terms.

No Scripts

All of our computer repair technicians are “level 2” techs. They do not follow scripts that end in “reformat your harddrive”. That is not our idea of computer repair and we believe you deserve better than that.

Direct Connection

We connect to your computer over the Internet and do the work for you. You do not have to wait for a tech to make a service call, email repair instructions, or tell you how to fix your computer via chat. Simply watch us repair your computer while talking to the technician on the phone.

No Overseas Call Centers

All of our online computer repair techs and customer service personnel are based in North America.

Always Open

YourTechOnline.com is open 24 hours a day, 7 days a week, 365 days a year. There are always live technicians available to provide computer repair services. You do not have to schedule an appointment – we fix the problem when you want it fixed, not when it’s convenient for us.

Service Guarantee

We guarantee that you will be satisfied with the computer repair service we provide and that you will receive good value for your money. If you are not completely satisfied please contact us and we will do everything we can to ensure your satisfaction. In some cases this may mean a full refund.

“No Hold” Callback Service

We know how frustrating it can be to wait on hold so we have created an automatic queuing system for callbacks. If you prefer, you can leave a message and the next available technician will return your call. You will not lose your place in line and you don’t have to wait on hold. 90% of the calls we receive are answered by live technical support staff, and our average callback time if you leave a message is less than 15 minutes.

Interactive Repair

We will repair your computer online while you watch. This allows you to get computer service while you learn how to repair computer problems. Its like a one-on-one tutorial on how to speed up your computer, avoid common issues like viruses and spyware, fix email problems – whatever you like.